Field Alert : Radio resets when using 11.0 on FSK and OFDM radios with VLANs or Protocol Filtering.

C Corey Townsend 3 years 7 months ago
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The direct link to the public facing Field Alert can be found here.

SUBJECT: Field Alert : Radio resets when using 11.0 on FSK and OFDM radios with VLANs or Protocol Filtering.

 

 

MODEL / SYSTEM AFFECTED: All PMP 100 Series and 400 series APs and SMs.

 

 

SYMPTOMS:   If VLAN or downstream Protocol Filtering is enabled on FSK and OFDM radios they may experience random resets on SMs.  APs with VLAN dynamic learning disabled may also experience random resets.  If the radio needs to filter a broadcast packet leaving the Ethernet port this packet will not be freed, thus leading to an exhaustion of the nibuf pool that is available. 

 

 

RESOLUTION:  The current workaround involves disabling VLAN or add memberships to every SM for every VLAN that is in use or Disable Protocol Filtering on the SM.  Or you may downgrade to the 10.5 release with respect to your product.

 

 

SEVERITY RECOMMENDATION (select appropriate option from list below):   

___ - High - Perform Immediately

___ - Medium - Perform at next scheduled maintenance

_X_ - Low - Perform when system exhibits above symptoms

 

PARTS REQUIRED (HARDWARE/SOFTWARE):  Motorola is currently working on a software release to come out in the near future.

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