Hi everyone,
I have 3 MC40s, upgraded to Jelly Bean somewhere in the last year, using the upgrade package v01.06.0905. There's a new update for these devices (the v02.08.0520, this one : https://portal.motorolasolutions.com/Support/XU-EN/Resolution?solutionI……), but I'm not able to download it, the download redirects me to a form saying I'll be contacted by a representative... I'd like to test the upgrade on one device before deploying it to the others and I don't need any handholding to do this.
Am I looking in the right place, if not, does someone have any pointers?
Best regards,
Benoit
1 Replies
The link appears to be correct. This is "Restricted Software" which means that you must have a valid service agreement or the device must be under warranty for this download.
Services Agreement Benefits - Motorola Solutions USA
Your Motorola Sales contact should be able to help you get a Service agreement if you need one.
If you have a service agreement or you think your device is under warranty, support should be able to help you with the download. You will need device serial numbers when you call.
Telephone1.800.653.5350
International callers outside US 011 302.444.9700