Wireless not activating on a TC70

Hi all,

 

I recently upgraded a TC70 to the V1504 image (this one : Release Notes).

 

After following the update instructions and doing a factory reset, the wifi refuses to activate, the wifi settings activity displays the following message : "Tuning Wifi on...", but nothing happens and every available option is greyed out.

 

Model number : TC700H-KC11ES-01

 

Any help would be welcome, thanks in advance.

 

Have a good day!

Pietro Francesc...
Hi Benoit,your device is

Hi Benoit,

your device is probably missing a WiFi region configuration file (NA or Rest of the World) and without that, for ETSI/FCC compliancy, WiFi cannot be turned on.

reach out to Zebra support service and ask them the file.

Ciao

~Pietro

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Benoit Gar
It was indeed the problem,

It was indeed the problem, everything went fine once I got the region file from the support.

Thanks a lot!

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Pepe Parafa
Where can I find this file to

Where can I find this file to download?

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Pepe Parafa
I need the file too, where

I need the file too, where can I download it?

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Tom Edgecombe
I asked zebra supported and

I asked zebra supported and they said they are not allowed to share files like that.

Is there any other way i could get it?

I have got exactly the same problem with my symbol tc70.

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Dmitry Prokhorov
Hello,I unsure that region


Hello,

I unsure that region configuration file could be downloadable from any resource, because improper configurations may broke your WiFi hardware.

In case Zebra Technologies support is not allowed to provide you that files try to ask them what other options is available for you.

I believe you don't need to ask for a file, instead you need to discuss with them how they are going to resolve your issue.

Dmitry Prokhorov

Software Engineer, Kutir Mobility

Posted on behalf of Zebra Technologies

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Pepe Parafa
,

,

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