1 Reply Latest reply on Aug 26, 2016 2:47 AM by Ian Hatton

    Recovery for TC55 after KitKat Upgrade

    Bienvenido Jr. Paggao

      Scenario

      - Just updated the OS to Kitkat by applying the package ETSIT55N0KRUEN265G.zip

      - After it applied the package , Motorola Logo takes time to reboot (almost 20 mins)

      - it power off the device then it does not reboot anymore ( No LED, no Display - nothing)

       

      a. Just need to know what is the next step for this Issue?

      b. Should It be send to the Manafacturer?

      c. Is there any way to recover from this issue?

       

      Appreciate the support

       

      Regards,

       

      Bienvenido Paggao