Sorry, problem is solved after telephone call
Here's the result for those who have same problem:
Default config for 2of5 is
- length1 = 14
- length2 = 10
This means you're able to scan barcodes having a length of 10 and 14, nothing else.
I thought - because of these default-values - length1 is the upper bound and length2 the lower bound for the range.
Turning my lengths around solved the problem.
If you need a range, then use length1 as lower bound and length2 as upper bound
If you need two fixed lengths use length2 for the lower length and length1 for the higher one.
Would be nice to have an short hint in the help-file for the EMDK
My understanding of these lengths was that length1 was the minimum length and length2 was the maximum length, though the documentation does not spell this out explicitly.
Can you please confirm you tried with length1 as 8 and length2 as 26?
absolutely Darryn. thanks for letting me know. ps...I moved the "correct answer" designator to the solution Marcus got from support. I hope you don't mind.