Hi, that's a very strange issue. I have a TC55 here with EHS 2.5 installed so gave it a go but I do not see the issue.
In admin mode I can go to settings --> display and select Touch Mode as 'Glove and finger'. Resetting the device and re-entering admin mode then settings --> display I see touch mode is still set to be 'Glove and finger'
There are no EHS settings that could be changing the touch mode, so I think we can rule that out.
- The setting can be changed through the Touch Manager profile: Touch Manager - Zebra Technologies Techdocs , are there any apps on the device that could be calling that profile? In practice this would either be an app you have written or your device management (MDM) application.
- When you say 'restart', just to confirm this is a standard restart i.e. Power button --> Restart. Any of the factory reset options would put this setting back to default.
Other than that I can't think what the problem could be, it is conceivable this is a bug in the platform so ensuring you are using the latest OS update available (if possible) is a good idea.
sorry for my late reply i was on week off.
But in this time i found the solution (i hope it).
After double checking the XML file i found this:
I removed it and after this i was able to change the Touch mode and after resett touch mode was still saved.
Great that it's now working Just to make you aware, I believe removing that configuration would give access to the settings UI to end users, if that's OK.
Okei this could be problem ?! I have to test it, but will it be not enough to set this option system_settings_restricted>1< ??
Yes, system_settings_restricted would be a good option here. Incidentally, I wrote a blog last week comparing the different ways to lock down your device (Locking down your device ) but it sounds like you're 99% of the way there now anyway.