1 Reply Latest reply on Apr 10, 2017 12:14 AM by Darryn Campbell

    Scanner Failure -TC51 and Hybrid App

    Jeremy Gieske

      Hi,

       

      New to this community - hoping some of the experts on here can help us out! We have created a hybrid app using Ionic2/Angular 2. Along with a bluefletch plugin (GitHub - BlueFletch/motorola-datawedge-cordova-plugin: This is a Cordova/Phonegap plugin to interact with Motorola rugge… and a datawedge profile the app scans barcodes to allow users to enter a part count number. What we've experienced is that the scanner randomly crashes, forcing a device restart to work again. The error message on the device is “Unexpected error occurred in scanning service, Please restart the application” The crash happens anywhere after 10 - 100+ scans. We've captured RX log information, but are having trouble deciphering what the root cause is. I've attached the relevant portion of the logcat - hoping someone else maybe has seen this and can point us in the right direction.