7 Replies Latest reply on Jun 18, 2013 3:52 PM by Guillermo James

    MC55A0 and GX420t

    Guillermo James

      Hi All

       

      We are trying to connect our MC55A0 with the Zebra GX420t printer thru a bluetooth connection with no success. We are able to establish a connection with the printer in terms of security code when paring devices, and selecting the printer services available thru bluetooth connection (serial port), but when we try to connect to the printer we receive a message that the connection failed. We downloaded a driver from the Symbol Support site (for MC55A0 and WinMo 6.5), but the GX series is not listed as a supported printer. Is it possible that this could be the source for our failed connection?

       

      best regards.

      Guillermo

        • MC55A0 and GX420t
          Robin West

          Hi Guillermo, I'm looking up some information for you on this.  Can you tell me a little more about this driver you are trying to use?  We have tested the MC55, so I'm trying to find how they did this test.

            • MC55A0 and GX420t
              Guillermo James

              Hi Robin

               

              Actually we downloaded the driver (Printer Driver v01.01.01 for MC55A0) from the Symbol Support Site. This is the URL: http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12999&sliceId=&dialogID=534646158&stateId=1%200%20534644102

               

              thanks for your reply.

              Regards

                • Re: MC55A0 and GX420t
                  Robin West

                  Hi Guillermo,

                  There are several answers to your question.  Unfortunately my MC55 is out of the office so I can't test. 

                  The GX does not appear to be supported by the Motorola Print driver, but it may not really be the problem.  The printer driver shouldn't affect if you can connect to a printer over Bluetooth.    

                  There are several "tricks" to pairing and connecting to a device in Win Mobile 6.5.  The first is that the printer has to have a pin number in order to connect.  The second is that you have to select serial as the communication method, and the third is that you have to set up a com port to connect through. Even with that, it may take several tries to get the devices set up properly. The printer will still appear in the disconnected devices list.  The connection isn't established till you go to print something.  This system is problematic because Bluetooth has to be non-device specific, and the Bluetooth drivers on Win Mobile are not updated as often or to the newest standards as other devices.

                  If you are writing your own program, your easiest bet is to use the Zebra Link-OS SDK to connect to and communicate with the GX printer.  It makes paring and connecting much easier and has fewer issues than using the Windows methods. We have verified it's compatibility with the system you have set up and there are several demo code and programs attached to it.

                  I hope this helps

                    • Re: MC55A0 and GX420t
                      Guillermo James

                      HI

                       

                      We were able to establish the bluetooth connection between the MC55 with the Zebra GX changing to the StoneStreet One bluetooth stack as suggested in the MC55 Integrator Guide document from Motorola. Connection is made thru COM5, wich is a Virtual Port.

                       

                      Currently we are using RhoElement to build our Apps, so it is time to figure out if we can print from Rho. Do we need the Zebra Link SDK for WinMo even if we are developing in RhoElements?

                       

                      Thanks for you help!

                        • Re: MC55A0 and GX420t
                          Robin West

                          Hi Guillermo,

                          You don't need the SDK to print with RhoElements runtime, though you might if you are using RhoMobile Suite. In fact, if you are using the runtime, you don't even need to pair the printer, or use any other drivers.  The runtime has a built in driver called the APD that handles everything for you.  I didn't realize you were tryng to use RhoElements or I would have mentioned it earlier.  Documentation for the APD is linked.  There are several examples both on Launchpad and the Zebra site.