Enterprise Browser & EHS android restart

// Expert user has replied.
D Darren West 3 years 7 months ago
12 2 0

Hello,
  OS => Android
  Device => MC92N0
  MDM => Soti mobicontrol
 
   I'm trying to run a locked down Enterprise Browser with default home page.
The issue I'm having is, when I restart the device, the EB does not come up.
These are my steps:
 
   The packages that will be installed on the device when enrolled via MDM are:
        1. Enterprise Browser APK
        2. Enterprise Home Screen APK.
   Then the MDM will copy the respective modified XML files to the device.
        1. enterprisehomescreen.xml to the \enterprise\usr directory
        2. config.xml to the /internal/Android/data/com.symbol.enterprisebrowser directory.
 
enterprisehomsescreen.xml

       
   
   
   
   
 
   
       
           
   
        Enterprise Home Screen
        #00FFFFFF
        #FFFFFFFF
       
        1
        1
        0
       
        1
        1
        1
        0
        0       
        1       
        1
        1       
        1
        1
   

 
Config.xml
 
snippet:
............................
      
       
       
     
...............................
 
When the device enrolls, the EnterpriseBrowser will eventually run with the correct default page.
If I restart the device, Select the EnterpriseHomeScreen option to "ALWAYS",
EnterpriseBrowser does not run. I only get the Enterprise Home Screen with no application starting up
 
If I look at the xml files on the device, they are correct.
Keep in mind, I only have a DEMO version of EnterpriseBrowser. It is not registered yet. Could this be the issue or some glaring omission on my part.
 
 
Thanks,
Darren.

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2 Replies

P Petr Stejskal

Hi Darren,
do you have something like this in your enterprisehomescreen.xml?
 
   
 

Petr

J Joydeep Chakraborty

Hi Darren,

Demo version has nothing to do with Kiosk mode configuration with EHS.
Please follow and reverify the steps for configuring and mass deployment as mentioned below.
Device Lock-down With EHS - Zebra Technologies TechDocs

This also says

On devices running Android 4.4 KitKat, a "please wait" prompt remains displayed when starting up the device in Kiosk Mode. Press the HOME key to launch the Kiosk-Mode app and resume normal behavior.

If this still does not work,please let me know.

Regards,
Joydeep

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