I need help printing in a GX420t

Hi I done a android app and I need to print recieps, I am connection the printer via USB to the android tablet an sending a basic message

 

String tmpHeader = "^XA"+ "^FO50,50^ADN,36,20^FDxxxxxxxxxxx^FS"+ "^XZ";

 

  arregloBytes = tmpHeader.getBytes();

 

 

 

   public void startPrinting(final UsbDevice printerDevice)

 

  {

   Handler handler = new Handler();

   handler.post(new Runnable()

  {

   UsbDeviceConnection conn;

   UsbInterface usbInterface;


   //@RequiresApi(api = Build.VERSION_CODES.N)

   @Override

   public void run()

  {

   try

  {

   for (int i = 0; i < printerDevice.getInterfaceCount(); i++)

  {

  usbInterface = printerDevice.getInterface(i);

  }

   UsbEndpoint endPoint = usbInterface.getEndpoint(0);

  conn = mUsbManager.openDevice(mDevice);

   conn.claimInterface(usbInterface, true);

   //conn.bulkTransfer(endPoint, arregloLogo, arregloLogo.length, 0);

   conn.bulkTransfer(endPoint, arregloBytes, arregloBytes.length, 0);

   mPromise.resolve(arregloBytes.toString());

  mPromise = null;

   conn.close();

  

  }

   catch (Exception e)

  {

   mPromise.reject(e);

  mPromise = null;

   Log.e("Exception", "Unable to transfer bulk data");

   e.printStackTrace();

  }


  }

  });

  }

 

the response is successful but it doesn't print anything.

 

I use the same code from printing in other printer and it works perfectly

thank you for your help

 

Manuel Caicedo-...
Hi Cesar, Please, could you

Hi Cesar,

Please, could you clarify what type of printer is printing correctly.

My suggestion would be that you verify if the printer is correctly configured. You can verity it with our Zebra Setup Utilities tools. Please, go to the following link, and download the apps (desktop app & the Android app). Send the same ZPL code through the open communication port and check it. These utilities apps would help you to verify what is happening with your printer.

Printer Setup Utilities | Zebra

If after the tests done you still have a technical issue affecting your printer, you will need to open a case with our Technical support team on the link below.

Zebra Customer Community

Thanks,

MC

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