StageNow Query Error

M Michael Cathcart 3 years 6 months ago
35 0 0

Hi,

I'm trying to roll back a Zebra TC70 device from Oreo 8.2 to Marshmallow and keep receiving the following error below.

"Query Error, Reason - FMC Couldn't connect to server = [IP Address] and port = 21, check wifi connection. FMC downloadFTPFile Connection is not open"

I am not sure why this error keeps occurring or how to go about resolving it

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