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Don't forget to tag your post as "savanna".

 

Technical Support Contact Details for Savanna Data Services:

All developers are entitled to support through the API Developer Forum.
Email and Telephone support is available through a tiered structure.

Entitlement / User Type

Registered Developer(1)

Business

Enterprise

E-Mail

Entitled

Entitled

Entitled

Telephone (English only)

Not Available

8 to 5 Mon thru Friday(2)

24X7(2)

Response Times for Telephone Support

Not Applicable

Severity 1 = 4 hour response

Severity 2 = 6 hour response

Severity 3 = 8 hour response

Severity 1 = 1 hour response

Severity 2 = 2 hour response

Severity 3 = 4 hour response

1 – Registered Developers must be registered on portal to receive support
2 – Excluding Zebra Holidays
 

Email: savannasupport@zebra.com

USA local: 1.214.453.5749

USA toll free: 800-800-8013

UK local: +44 (0) 203.684.6740

UK toll free: 800.028.7804