Hello,   Have a customer that is having an issue with Datawedge stopping, and we would like to use MSP to try and collect metrics on how often the Datawedge.exe process stops.   They have…

1) Time/Date - May 17, 2011 4:30 PM 2) Response time - 4 hours 3) Product - MC9590-KA0DAC00100 4) OS Version - BSP37.02 5) Clarify Case # - CASE 2358460 CASE 2358460 - MC9590 - Customer -SnapOnTools…

I have a customer whose MC65 does a random hard reset which he claim causes the loss of data in the \Application folder and/or cause a clean boot. Can someone take a look at the attached relevant…

A Large retail customer asking what is available to utilize the DS6707 DC scanner and be able to streamline retail returns process. Requirement is to take an RMA and be able to pick out the RMA…

Some of our competitor's scanners have the ability to dump their configurations in clear txt to an attached PC via scanning a barcode.  Does anyone have a sample of what they dump out and the…

1) Time/Date 5/17/11 11:30 am 2) Response time 3) Product VC5090 4) OS Version BSP 35 5) Clarify Case # 2377121 All devices at customer's site having issue of when customer runs…

Date - 05/23/2011 10:30am Case - 2382284 Device - MC65 OS - 1.21 TA states " employee returns from route, downloads information then corruption occurs when try to stage application for next…

I have a question from one of our end users regarding ocr capabilities of our corded scanners. Their documents include OCR-A, OCR-B or MICR fonts. Which of our corded scanners support such feature…

All, Has anyone come up with a viable cable to connect the MC95 to the LS3408 (i.e. without piecing multiple cables together)?  I'm wondering if the MC95 Modem Adapter cable (25-116367-01R)…

Team, I need to deploy the AP650 into an aesthetically sensitive environment (a museum) so want to hide the AP in the ceiling. I want to find a dual band panel antenna that can mount flat…